Remove Out-Tasking Remove Robotics Process Automation Remove Shared Services Remove Sourcing
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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Although many GBS discussions over the past ten years have focused on optimization, process improvement, and automation, we may have forgotten the fundamental truth that three out of five GBS still actively outsource. The automated processes in use are frequently created by the outsourced service providers themselves.

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. Staff have been able to dedicate significantly more time to negotiation support and other value-added tasks to support the operational business units.