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Shared Services Trends in 2021: State of Global Shared Services Report

Chazey Partners

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

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Chazey Partners Shares Approaches to the Next Generation Higher Education Shared Services

Chazey Partners

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

With all the Available Options for Automation, Where Does an Outsourcer Fit into Today’s Sourcing Decisions? When you consider outsourcing in general for shared services and GBS, you can see how value is realized as the business grows over time.

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey. To improve this situation, the Mondel?z

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Resilience Is Key to COVID-19 Business Survival

Automation Anywhere

It’s called resilience—and we can amplify its effects through Robotic Process Automation (RPA). Lifting our burden of time-consuming manual processes, RPA makes us more flexible. Yet, even in our chaotic 2020 business world, there is a superpower that can aid a company’s survival and even boost its post-pandemic success.

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

This CoE is dedicated to cultivating these initiatives within the enterprise and deploying and scaling technologies like robotic process automation (RPA) and intelligent automation (IA).