NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. With all the Available Options for Automation, Where Does an Outsourcer Fit into Today’s Sourcing Decisions?

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Global sourcing and vendor management CoE: The goals of global sourcing and vendor management within organizations are often changing to keep up with market trends.

Robotics Process Automation 52

Robotics Process Automation Automation Global Business Services Finance 52

The Hackett Group

JULY 13, 2021

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. The system integrates more than 50 ERP systems and standardizes processes for more than 300 company codes. Citi’s digitalization took place on many levels.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78