Everest Group

DECEMBER 12, 2023

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

Nearshoring 52

Nearshoring Offshoring Retail Marketing 52

Zinnov

OCTOBER 5, 2023

The benefits of setting up an offshore Global Capability Center (GCC) for growth are undeniable. However, gaining access to world-class talent and technology capabilities, quickly and at scale, comes with its fair share of challenges. Cost Optimization Setting up a GCC in an offshore location involves investing in heavy upfront costs.

Offshoring 98

Offshoring Payroll Administrative Government 98

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Magellan Solutions

MARCH 4, 2020

It decided to offshore its back-office operations to India. This company entrusts its customer service to some companies in India and the Philippines. While a shared-services center in Bangalore provides back-office services to Oracle subsidiaries. bank also had its retail business in India. Don’t worry!

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Zinnov

OCTOBER 26, 2023

GCCs, which were previously known as Global In-house Centers (GICs) or Global Captive Centers, are a strategic initiative where companies set up dedicated units in a different location, often offshore from the headquarters location, to handle specific business functions.

Flexibility 52

Flexibility Global Business Services Finance Regulations 52