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LIVE COMMERCE: How BPO / Outsourcing Companies Can Support Commerce as an EVENT

Anexa

The world of commerce has seen a dramatic new format – one that blends entertainment with interactive and instant purchasing. Because live commerce is entertaining and immersive, it can accelerate conversion, telescoping customer decision journeys all the way from awareness to purchase. Reach out today.

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Celebrating 25 Years of EXPO RC

Anexa

In addition, a Tex-Mex theme prevailed through the entertainment elements of the event – which serves to raise the profile on the importance of the Spanish-speaking market across all industries. Attendees had the opportunity to learn about topics such as customer journey mapping, employee engagement, and social media strategy, among others.

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Growth Expected for Healthcare Services BPO in the Philippines

SourceFit

The healthcare services segment of the business process outsourcing (BPO) industry is expected to show signs of growth along with the gaming and animation sub-sectors, according to research and consultancy firm Oxford Business Group (OBG). “As Healthcare Services BPO in PH as a Promising Segment. Despite the slowdown in U.S.

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The Future of Work: BPO Outsourcing Companies Show Up Everywhere

Anexa

BPO outsourcing companies can become an organization’s strongest ally at a time when resources are required to re-design workflow in order to implement automation technologies. Award-winning Anexa is a decades-long leader in the business process outsourcing industry, with dedicated teams of BPO specialists. Have questions?

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5 Reasons Why SMESs Must Have Shared Inbound Call Center Services

Magellan Solutions

As more and more companies are outsourcing, BPO companies need to adjust with the rising call center demands. The shared services allow BPO companies to be more flexible when it comes to accepting outsourcing companies. In addition to that, BPO firms can also provide a quality assurance team to monitor the productivity of the agents.

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7 Amazing Cases of Outsource Customer Service Philippines

Magellan Solutions

Customer support outsourcing in the country is among the top services offered by its BPO industry. Social Media Chat Support. Case 4: Global Sports Media Network. Case 5: B2B On-site Entertainment Provider. There is no debate with regards to the country’s reputation as the World’s Call Center Capital. . Live Chat Support.

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7 Industries That Need To Outsource Customer Services in 2021

Magellan Solutions

With a BPO partner, you can have artists ready to serve your needs immediately. BPOs have a system to ensure quality plus most of them have a QA team to enforce the highest service standard. Nowadays, education leaders are looking to outsource services to BPOs to help them stay competitive. . Real estate BPO is not expensive.