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Embracing Hybrid Work: The Outsourcing Edge

NoonDalton

While much of the discussion around hybrid work focuses on office-bound professionals, the implications for frontline workers—who are often tethered to physical job sites—are profound and complex. They are the backbone of day-to-day operations, and their roles traditionally require a consistent physical presence.

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Sustainable Outsourcing: Noon Dalton’s Approach to Balancing Profit and Social Responsibility

NoonDalton

At Noon Dalton, we’ve always believed that outsourcing can and should be more than just a cost-cutting tool. This belief is at the heart of what we call ‘sustainable outsourcing,’ a concept that is reshaping the way we think about and deliver our services.

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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. Durban Durban stands out as a cost-effective contact center destination, offering up to 70% lower operational costs than tier-2 cities in high-cost countries.

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How to Overcome the Safety Risks of LPO Offshoring

Magellan Solutions

If so, legal process outsourcing (LPO) is your best bet. People who outsource LPO all ask the same thing: Is it safe at all to offshore legal services? And how is it different from local outsourcing? LPO offshoring is the process of outsourcing legal processes to an overseas provider.