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Tips on How to Reduce Overhead Costs for Small Businesses

Magellan Solutions

And one way of dealing with this unfavorable economy is to focus on how to reduce overhead costs. . How to Reduce Overhead Costs? Your overhead costs are indirect costs associated with running your business. It’s important to note that the higher your overhead cost is, the longer it takes you to achieve your goals.

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Driving Patient & Member Satisfaction through Personalized Digital Solutions

3Pillar Global

When patients or members interact with your digital platforms, they’re engaging in transactional experiences—scheduling appointments, checking results, verifying insurance coverage, etc. There are a lot of patient tools out there that serve different purposes—for example, different portals for each provider and payer.

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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

The lockdowns of the past year have accelerated the shift to greater automation in responding to inquiries to lenders, insurers, and telecom operators. Many tried to avoid the pain of IVR by repeatedly punching “0” or repeating “speak to an agent” to jump out of the maze and get to a live agent as soon as possible. TALK TO US!