Remove industries travel-and-hospitality
article thumbnail

6 Reasons For Outsourcing Your IT Help Desk

31 West

Let us consider this through a simple example: Imagine a leading specialty hospital. The hospital is known for its impeccable service to the patients. One night, a hospital staff types in a patient’s ID on the computer. The hospital does not have a backup person in place. There is another way to save costs.

article thumbnail

7 Industries That Need To Outsource Customer Services in 2021

Magellan Solutions

Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. But lesser known and growing industries can also benefit from it.

article thumbnail

Six innovation strategies for Life Science organizations in 2023

IBM Services

Along with these challenges, the ongoing drive to reduce costs, improve efficiency and productivity, drive better decision-making and reduce risk will continue to drive pharma investment in cloud, AI/ML, analytics and automation in 2023 despite higher interest rates.