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5 Business Benefits of Outsourcing Inbound Call Center Services

Magellan Solutions

Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. Cost Savings It costs a lot of money to operate in-house call centers. Infrastructure costs, such as staffing, training, and maintenance, can get out of hand.

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Hybrid cloud examples, applications and use cases

IBM Services

By creating an agile, flexible and scalable computing environment, hybrid cloud offers valuable use cases for businesses to accelerate growth and gain a competitive advantage. Compared to launching a testing environment in a private cloud, a dev/test approach in a public cloud offers cost-savings, flexibility and faster time to market.