Everest Group

SEPTEMBER 14, 2023

With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations Impact sourcing focus: South Africa offers companies a chance to meet impact sourcing goals while remaining cost-effective.

Service 69

Service Impact Sourcing Contact Center Outsourcing Government 69

NoonDalton

DECEMBER 11, 2023

At Noon Dalton, we’ve always believed that outsourcing can and should be more than just a cost-cutting tool. It’s an opportunity to make a real difference — not only for businesses seeking growth and efficiency but also for the communities and environments we touch.

Outsourcing 52

Outsourcing Regulations Efficiency Outsourcing Operations 52

NoonDalton

NOVEMBER 6, 2023

While much of the discussion around hybrid work focuses on office-bound professionals, the implications for frontline workers—who are often tethered to physical job sites—are profound and complex. They are the backbone of day-to-day operations, and their roles traditionally require a consistent physical presence.

Outsourcing 52

Outsourcing Flexibility Retail Jobbing 52

Magellan Solutions

NOVEMBER 10, 2020

Even if you’ve already closed for the day, your outsourced operation would continue. Better client relations: you can maximize this benefit when outsourcing client-facing tasks. It reduces operating costs, and improves the efficiency of your services. This way, your firm can serve clients at any hour.

Offshoring 59

Offshoring Nearshoring Legal Services Outsourcing 59