Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog
Everest Group
JULY 26, 2024
Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. At the top, the central strategy team guides where and how work should be done—onshore, offshore, nearshore, in-house, or outsourced—to balance cost, efficiency, and quality.
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