Wed.Aug 04, 2021

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12 Creative Use of Predictive Analysis in BPO Philippines

Magellan Solutions

BPO Philippines is making use of innovative technologies like AI, machine learning, speech analytics and especially predictive analytics. BPO companies in Metro Manila use these technologies to improve customer support experience, boost agent productivity, and efficiency. . Problem resolutions by analyzing previous customer behavior.

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10 Common Call Center Philippines Challenges That Magellan Solutions Solve Differently

Magellan Solutions

IT Issues and Need New Technology. Credit card security applications. They have difficulties identifying which channels they should focus on and which technology is best to implement. And when new technology is installed, it is often not linked to other systems. We guarantee to consolidate its technology.

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How to Improve Information Governance and Cyber Security

Transperfect

Information governance and cyber security must become part of a company’s internal compliance program. Orcus is a new cross-agency taskforce led by the Australian Federal Police alongside the Australian Cyber Security Centre, the Australian Criminal Intelligence Commission and AUSTRAC. Luckily, technology can help.