Identifying Automation Opportunities for Order-to-Cash
Automation Anywhere
DECEMBER 7, 2020
Order-to-cash (O2C) refers to a company’s order processing system. In general, it starts with receiving an order from a customer for a product or service. The order is then fulfilled and shipped. If payment was not received at the time of the order, an invoice is generated and sent to the customer. Payment is received from the customer, and the transaction is recorded in the company’s ledger.
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