Tony Hsieh: An Inspiration in Customer Service and Life
Working Solutions Outsourcing
DECEMBER 8, 2020
In reading about the recent passing of Tony Hsieh, two words come to mind—milestones and touchstones.
Tue.Dec 08, 2020
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Virtuous Cycle of Automation: The Spaghetti-Marshmallow Challenge
Automation Anywhere
DECEMBER 8, 2020
If you went to a business school, you are probably familiar with the Spaghetti-Marshmallow challenge. If not, here is a brief description of the exercise so that you can try it at home. The goal is to build the highest tower of 20 spaghetti strands, 1 yard of tape, and 1 yard of string in 45 minutes. Then, you put a marshmallow on the top, and the structure needs to stand for at least a few seconds to pass the test.
Inside the New RCEP: What You Need to Know About the World’s Biggest Trade Deal
Velocity Global
DECEMBER 8, 2020
In November of 2020, 15 countries signed the RCEP (Regional Comprehensive Economic Partnership) trade deal. The agreement unites all ten members of ASEAN (Association of Southeast Asian Nations) with five other Asian and Pacific countries. As the world’s largest free-trade agreement, the RCEP is the result of nearly ten years of negotiations. Policymakers hail it as a major achievement, and experts predict it will have a significant economic impact on the Asian and Pacific region.
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