Sun.Jun 19, 2022

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RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

Raya Contact Center

This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Client Relations of Palm Hills Developments, Mohamed Hegazy, our COO, Alaa El Shafei, and the operations and CSM teams. The leading luxury real-estate development company in Egypt has had an incredible success story since choosing RAYA CX in 2017 to uplift its customer experience and over the years optimize its database and launch telesales team.

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Increase your ROI with a CX Critical Care Plan

Influx

Positive customer experience (CX) is crucial for maintaining the growth and success of your business. Once you turn leads into customers, you fight another battle to retain them. Each touchpoint with your customer is valuable and with one wrong move, you run the possibility of receiving permanent and negative reviews, criticizing word of mouth, or the most ghastly of them all, permanently losing your customer. .

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Why Outsource Phone Answering Service NZ in the Philippines

Magellan Solutions

Reap these Benefits When You Outsource Phone Answering Service NZ in the Philippines. Phone answering service in New Zealand does not always have to be inshore. Companies in New Zealand can outsource 24 7 business answering service from top outsourcing destinations like the Philippines. . Cost saving is the top reason why companies choose to outsource.

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Best Customer Service Tools for Your Shopify Store

Magellan Solutions

What are the Best C ustomer Service Tools for Your Shopify store ? After establishing your eCommerce store like Shopify, the very first thing to look for is a customer support tool. This reverts back to customer inquiry faster and is used to boost your overall revenue. Here are the best customer service tool for Shopify we have gathered so you can decide which is best for you.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr