Anexa

NOVEMBER 24, 2023

The recent micro-store phenomenon introduces opportunities for retailers and e-tailers to improve customer (CX) and employee experience (EX). Reduced Overhead Micro-stores reduce overhead with smaller square footage for rent and fewer staffing requirements. Reach out to Anexa today.

Retail 52

Retail Reduced Overhead E-Commerce BPO 52

Perficient Digital Transformation

SEPTEMBER 12, 2023

As AI evolves, generative AI models are sweeping to attract e-commerce business. Interactive customer service Generative AI models can perform NLP tasks, such as providing responses to customer interactions in a streamlined and automated manner.

E-Commerce 52

E-Commerce Order Management Reduced Overhead Inventory Management 52

Influx

JUNE 27, 2021

When customers seek answers, advice, or resolutions, live chat delivers customer service where it’s needed most at the first contact. Millennials and Gen-Z significantly grew up with live chat and messaging services. Raises your customer service team productivity. These are the hallmarks of a great live chat experience.

Sales 52

Sales Customer Service Outsourcing E-Commerce 52

NoonDalton

OCTOBER 23, 2023

Cost Efficiency: The imperative to reduce costs and improve operational efficiency moves to the forefront, with businesses seeking ways to do more with less. Businesses must find ways to maintain high levels of service and value to ensure customer loyalty.

Outsourcing 52

Outsourcing E-Commerce Reduced Overhead Healthcare 52

Magellan Solutions

JUNE 14, 2023

For this reason, virtual assistant (VA) services have emerged, bringing many potential business benefits. Customer Service Virtual assistants provide support services, such as answering questions, resolving issues, and processing returns. A small e-commerce store in Los Angeles hired a VA.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

Magellan Solutions

MARCH 26, 2020

A virtual sales assistant provides administrative and sales-related services to entrepreneurs or businesses. A VA can either work as an independent contractor or under a company providing such a service. Customer service-related tasks. They will reach out to see if the latter is still interested in your product or service.

Sales 52

Sales Out-Tasking E-Commerce Reduced Overhead 52