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5 Business Benefits of Outsourcing Inbound Call Center Services

Magellan Solutions

Hence, there is a race to improve operations and customer service nowadays. Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. There are a plethora of business benefits employers outsource inbound support services. The reason?

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. If your organization has been considering outsourcing non-primary but equally essential tasks, it’s crucial to understand the many different BPO business models available. Cost-Effective.

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Optimizing cost using spot instances

Infosys Consulting

A key discipline in public cloud computing is cost optimization, which refers to the process of managing and minimizing the expenses associated with running compute workloads using cloud services. One important cost-saving component, which has emerged are spot instances. What are spot instances?

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What We Do As A Customer Support Outsourcing Agency

Magellan Solutions

Low-cost customer service providers are generally equipped to handle only repetitive support requests. Instead, we work on: Lowering your operational costs. Outsourcing your customer service staff is a good alternative. You can save around a total of $3000 in initial setup and infrastructure costs alone.