Perficient Digital Transformation

DECEMBER 22, 2023

The utilization of AI has seen tremendous growth over the last few years, including: Customer chatbots Customer chatbots serve to streamline operations by reducing the need for extensive phone center staffing. Contact our experts today if you are interested in learning more about up-and-coming news in financial services.

Banking 52

Banking Risk Management Risk Management Cybersecurity 52

IBM Services

NOVEMBER 30, 2023

Cybersecurity is everyone’s business—as it should be, given the staggering surge in cyberattacks. IBM’s 2023 Cost of a Data Breach report reveals that the average cost of a data breach in India has increased to an all-time high of INR 179 million in 2023, which is approximately a 28% increase since 2020.

Cybersecurity 71

Cybersecurity Regulations Sourcing Streamline Operations 71

Intugo

JANUARY 23, 2024

They understand your sector’s challenges, regulations, and best practices, ensuring more efficient and compliant service delivery. Ensure the outsourcing company adheres to international data protection regulations, maintains strict security protocols, and undergoes regular security audits.

Outsourcing 59

Outsourcing Nearshoring Call Center Flexibility 59

Everest Group

APRIL 10, 2024

These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins. While multiple drivers beyond labor shortages are pushing providers to outsource, a few factors stand out.

Management 58

Management Healthcare Robotics Process Automation Analytics 58