Bilingual Customer Support: Where Live Agents and AI Coincide
Blue Ocean
OCTOBER 4, 2023
And how do offshore solutions, interpreters, and texting play a role? And what about offshore? Compliance: In regulated industries, it helps you meet language access requirements, reducing legal risks. Without it, you risk taking a hit to your CSat scores, your brand loyalty, and your bottom line. But what’s the best approach?
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