article thumbnail

Providing IT Help Desk Services To A Leading Logistics Company

31 West

Client Background Our client is a global logistics company specializing in supply chain management, transportation, and warehousing services. With operations spanning across multiple countries and a diverse range of clients, their IT infrastructure plays a pivotal role in ensuring seamless operations and customer satisfaction.

Service 130
article thumbnail

Top 10 Best CRM Software In 2024

31 West

Some are designed for small businesses that need basic customer service tools, while others are for tech industries that offer out-of-hours IT support and large enterprises that need collaboration, communication, reporting, and AI-powered tools in the CRM. So, it’s not as comprehensive as other CRM tools.

Software 130
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

Raya Contact Center

The 2024 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D. About RAYA CX RAYA CX provides next-generation customer support on behalf of clients across many verticals.

article thumbnail

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D. About RAYA CX RAYA CX provides next-generation customer support on behalf of clients across many verticals.

article thumbnail

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D. About RAYA CX RAYA CX provides next-generation customer support on behalf of clients across many verticals.

article thumbnail

IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List

Raya Contact Center

The 2022 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Teresa Harris, COP, Global Supplier Relationship Manager, GE, Mary D. RAYA CX provides next-generation customer support on behalf of clients across many verticals. About RAYA CX.

article thumbnail

The Top 10 Outsourcing Trends for 2023: Stay Ahead of the Curve

Magellan Solutions

The benefits of blockchain in outsourcing cover several industries, including the following: Healthcare Finance Supply chain management The increasing popularity of blockchain technology for outsourcing services for small businesses in 2023 is remarkable. It improves remote collaboration and reduces travel expenses.