Blue Ocean

MARCH 19, 2024

Trusting in the process, and in your new partner’s ability to achieve that seamless switch, can be tough. In this blog post, we’ll explore how to effectively transition your outsourced customer care program and leverage the benefits of using a collaborative cloud-based project management platform along the way.

Outsourcing 59

Outsourcing Out-Tasking Collaborations Jobbing 59

Everest Group

SEPTEMBER 14, 2023

Cape Town showcases a remarkable collaborative spirit between the local government and operators, driving strategic projects that lay the groundwork for future growth and success in the region’s CX services delivery landscape.

Service 69

Service Impact Sourcing Contact Center Outsourcing Government 69

NoonDalton

OCTOBER 20, 2021

If there is one answer that many business owners and top managers agree on, it is that outsourcing is frequently the best way to handle challenges that are outside of your company’s core capabilities. Many firms are using self-service and e-commerce websites as stand-alone profit centers. Customer Support.

Outsourcing 98

Outsourcing Nearshoring E-Commerce Supply Chain Management 98

Blue Ocean

MARCH 19, 2024

Trusting in the process, and in your new partner’s ability to achieve that seamless switch, can be tough. In this blog post, we’ll explore how to effectively transition your outsourced customer care program and leverage the benefits of using a collaborative cloud-based project management platform along the way.

Outsourcing 52

Outsourcing Out-Tasking Collaborations Jobbing 52

Magellan Solutions

JUNE 21, 2016

Outsourcing has been around for a while, and there’s a reason why clients keep coming back. Having served small to medium-sized enterprises since 2005, we’ve collaborated with companies from industries like travel and tourism to healthcare and consumer electronics. Looking to have outsourced services soon?

Outsourcing 56

Outsourcing Contact Center Outsourcing Service Reduced Costs 56

Blue Ocean

FEBRUARY 22, 2024

It’s human nature to focus on the red flags that pop up when you’re deep into the customer support RFP process. Here are a few green flag markers that help indicate that you’ve found the best-fit outsourced customer care partner. But knowing what a green flag looks like is just as critical.

Outsourcing 59

Outsourcing Government Sales Collaborations 59

Magellan Solutions

JULY 9, 2021

Customer Support Outsourcing. Our call center services inbound assist your customers in making cost-effective and correct use of a product. Common customer support call centers role and their rate: • General Customer Service $10-$25. Dedicated Customer Support $10-$22.

Call Center 52

Call Center Service BPO Customer Support 52