Remove capabilities people-and-organizational-performance our-insights lessons-from-leaders
article thumbnail

A brave new (generative) world – The future of generative software engineering

Capgemini

Our purpose is to inspire software engineers, software companies and enterprises who are embracing the next generation of ‘product-centric’ business models driven by software to anticipate and embrace the transformative potential of generative AI with bold and forward-looking actions and strategies.

article thumbnail

Drive employee retention with relational intelligence

TTEC

Organizational psychologist Dr. Adam Bandelli explains how relational intelligence shapes employee and employer relationships and what leaders can do to strengthen those connections to improve employee engagement and retention. When it comes to relational intelligence, most leaders struggle with being vulnerable and building trust.

article thumbnail

Behind the CX curtain: Healthcare licensed agents

TTEC

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: CX Innovation Body: In the first of our series exploring the people behind amazing customer experience delivery, we delve into the role of healthcare licensed agents. Transcript. Judith Aquino: Hello, welcome to the CXPod!