capabilities operations our-insights simple-predictive-proactive-responsive-the-future-of-customer-operations 
IBM Services
FEBRUARY 23, 2024
NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately. Enterprises can use NLU to offer personalized experiences for their users at scale and meet customer needs without human intervention.
Amzur
MARCH 6, 2024
In this evolving environment, low-code automation empowered by AI emerges as a powerful tool to optimize efficiency, unlock human potential, and pave the way for a more productive future. In this blog, our goal is to look into the rise of AI-powered low-code automation and the ways it makes that happen in a work setting.
IBM Services
APRIL 12, 2023
In our previous blog, we identified the three layers to network data monetization. To address the network data value tree successfully, we must address the complexities of these three layers, which are essential for automated operations in telco. These were the data layer, the analytics layer and the automation layer.
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