The Best of the Best Companies that Leverage CX Personalization to Dominate
Raya Contact Center
MARCH 10, 2022
Try taking a look at our easy 9-step guide on how to personalize customer experiences. According to research from Mckinsey, personalization most often drives 10 to 15 percent revenue lift (with company-specific lift spanning 5 to 25 percent, driven by sector and ability to execute). Because it’s that simple. McDonald’s.
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