Raya Contact Center

MARCH 10, 2022

You may feel that starting a CX personalization strategy can be daunting, and it can be if you don’t know where to start. Try taking a look at our easy 9-step guide on how to personalize customer experiences. When it comes to personalization people may think of customized products or using a customer’s name when addressing them.

E-Commerce 98

E-Commerce Retail Analytics Research 98

Raya Contact Center

FEBRUARY 17, 2022

You may feel that starting a CX personalization strategy can be daunting, and it can be if you don’t know where to start. Try taking a look at our easy 9-step guide on how to personalize customer experiences. When it comes to personalization people may think of customized products or using a customer’s name when addressing them.

E-Commerce 52

E-Commerce Retail Analytics Research 52

Perficient Digital Transformation

FEBRUARY 19, 2023

In today’s saturated world of marketing data, the customer remains at the centre of what marketers do. According to a Forbes Insights and Epsilon survey, 81% of marketers said they face data quality challenges, with missing or incomplete data being the top issue. Fact Check! Price Question : Is there a solution?

Management 64

Management Analytics Marketing Sourcing 64