Magellan Solutions

MAY 16, 2024

Did you know that outsourcing can transform your business , with 65% of companies finding it a game-changer? Deloitte believes using an outsourced call center is vital to delivering exceptional customer experiences. An outsourced call center can be your secret weapon for delivering exceptional customer experiences.

Call Center 52

Call Center Outsourcing Flexibility Customer Service 52

Magellan Solutions

MARCH 13, 2024

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

JUNE 1, 2021

Belonging under the best region in apac call center philippines. Call center outsourcing across Asia-Pacific (APAC) is thriving. They serve as examples of the diverse offerings that are available to call center leaders in APAC. What makes outsource call centers even more attractive in Asia?

Call Center 52

Call Center Outsourcing Offshoring BPO 52

Magellan Solutions

JULY 5, 2021

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. So, here are some of the other factors that SME owners should look for in a call center company. .

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

AUGUST 2, 2021

Majority of i nhouse call center in the Philippines are supported by digital and analytics. Highlighting the biggest call center company in the Philippines. According to Statista (paywall), the global outsourcing market earned $85.6 There are significant costs involved in running an in-house call center.

BPO 52

BPO Outsourcing Call Center Healthcare 52

Magellan Solutions

MAY 12, 2020

The main reason why companies outsource call center services and back-office functions is to cut back on their overhead and operational costs. Outsourced Jobs. Domestic solutions are more expensive than outsourced jobs from offshore locations. Services in offshore locations are way cheaper.

Outsourcing 52

Outsourcing Offshoring Call Center BPO 52

Magellan Solutions

AUGUST 17, 2020

Some of the key reasons why Asia is considered as the top outsourcing destination includes the following: Cost-Efficient Labor Market. One of the main reasons why companies choose Asia more than the others is because of low operating cost and labor market rate. This basically means that it is more cost effective.

Outsourcing 52

Outsourcing Call Center Business Process Outsourcing Offshoring 52