Magellan Solutions

DECEMBER 11, 2023

Now, picture this: it’s 2001, and Frederick works in a call center called Etelecare. In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. What’s fascinating is Fred’s realization during his work at a call center.

Call Center 52

Call Center BPO Offshoring Accounting 52

Magellan Solutions

AUGUST 10, 2021

Let’s take a look at some ways that call center Philippines can help you globalize your products and services: BPO Manila Philippines Offers Self-Service to Your Global Customers. More than 50% of corporations consider reduction call volume as their top priority. .

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

AUGUST 1, 2021

Telemarketing companies Philippines provide support to SMEs that need manpower and technology to meet their customers’ demand. Big brands also love to outsource their non-core functions to Telemarketing call center Philippines for the same reason. These organizations act as the remote faces of the companies they represent.

Outsourcing 52

Outsourcing Call Center BPO Right-Sizing 52

Magellan Solutions

AUGUST 14, 2020

Running an in-house call center requires a huge staff, advanced technology, and sophisticated infrastructure. Philippine call centers , for instance, can give you access to a large pool of talent. It can also ease the pressure on your agents since it can lessen call volume.

E-Commerce 52

E-Commerce Call Center Customer Support Customer Service 52

Magellan Solutions

APRIL 22, 2024

Magellan Solutions, a leading BPO company, emphasizes the need for flexibility and adaptability to overcome these challenges. contact-form-7] Magellan Solutions - Call Center | BPO | KPO | Outsourcing He notes that building trust involves avoiding over-promising and being transparent about processes and realities. TALK TO US!

BPO 52

BPO Out-Tasking Call Center Automation 52

Magellan Solutions

JUNE 18, 2020

FinTech outsourcing is a business strategy employed by financial technology companies. Here, a company hires a third party service provider to handle part of their operations. This move helps them reduce the workload for their in-house team, and lets the company focus on core activities. Call Center Outsourcing.

Outsourcing 52

Outsourcing Call Center BPO Right-Sizing 52

Magellan Solutions

MAY 28, 2019

And sometimes, temporary employees don’t always live up to your company’s expectations. So by partnering with an outsourcing company, it lets your company focus human resources on where it needs the most. List of BPO call center services. Inbound call center services. Billing inquiry.

Outsourcing 75

Outsourcing Call Center BPO Business Process Outsourcing 75