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Taking a Look into The Philippine Call Center Companies

Magellan Solutions

Best Call Center Companies across the country. Some points to consider when outsourcing your call center support services: Building a better brand image. As a call center support provider, we are an extension of your business. We have a team of trained call center support. MAGELLAN SOLUTIONS.

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What the Top 5 Call Center Service Provider Reveals About the Upside of Offshore Outsourcing?

Magellan Solutions

These top 5 call center service provider for SMEs will show us why offshore outsourcing is better. There are a lot of things to consider when looking for the perfect call center service provider for your small business. . Can you just get a small team for your call center service? . Five Star Call Centers.

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CGS Obtains the Covid-19 Seal from Chilean Safety Association

CGS Inc

Santiago, Chile, and New York, NY – October 13, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, was recognized by Chilean Security Association and awarded the ‘Covid-19 Seal’ in its Santiago facility.

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Bureau Veritas ISO 27001 Certification (Press Release)

Magellan Solutions

a Philippine-based provider of contact center, back office and data processing services for small and medium enterprises and large organizations from around the world, has been awarded the International Organization for Standardization certification for Information Security Management (ISO/IEC 27001:2005). About Bureau Veritas.

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What We Do As A Customer Support Outsourcing Agency

Magellan Solutions

We are already awarded the ISO/IEC 27001:2013. This certification enables organizations to identify, prevent, and defend potential security vulnerabilities. ISO/IEC 27001:2013 Certification further showcases our strategy. We make sure that our services follow the highest international and regional standards. TALK TO US!

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Ways to Reach The Perfect Contact Center Services Philippines

Magellan Solutions

We were being awarded the ISO/IEC 27001:2013. This certification enables organizations to identify, prevent, and defend potential security vulnerabilities. ISO/IEC 27001:2013 Certification further showcases our strategy. The post Ways to Reach The Perfect Contact Center Services Philippines appeared first on. TALK TO US!

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Why Hire From Happy Customer Service Outsourcing Companies?

Magellan Solutions

Average handling time (AHT) has been one of the most important metrics to measure in the call center industry. Many industries strictly implement a low AHT for their agents so they can answer as many calls as possible on their shift. . Besides that, the average AHT for any call center should be at least 6 minutes.