Redial

APRIL 26, 2023

ChatGPT keeps taking not only the internet, but several professional areas and even industries, by the storm. But on this occasion, I was interested in asking Chat-GPT about the call center industry and what to expect in the coming years in terms of best practices, trends and forms of innovation. What is the call center industry?

Call Center 130

Call Center E-Commerce Nearshoring BPO 130

Raya Contact Center

MARCH 10, 2022

The ceremony was attended by key players of the customer experience industry in the Gulf region and worldwide. The winners’ list also included the Ministry of Health and Prevention UAE, the Ministry of Industry and Mineral Resources – KSA, and the Ministry of Municipal & Rural Affairs and Housing – KSA.

E-Commerce 98

E-Commerce Business Process Outsourcing Retail Insurance 98

Raya Contact Center

FEBRUARY 24, 2022

The ceremony was attended by key players of the customer experience industry in the Gulf region and worldwide. The winners’ list also included the Ministry of Health and Prevention UAE, the Ministry of Industry and Mineral Resources – KSA, and the Ministry of Municipal & Rural Affairs and Housing – KSA.

E-Commerce 98

E-Commerce Business Process Outsourcing Retail Insurance 98

Magellan Solutions

AUGUST 25, 2021

The hospitality industry must place a greater emphasis on customer service in order to provide customers with a wonderful experience. . For this reason, more and more hospitality businesses are trying hard to provide excellent customer service to make their customers happy. Severely hurting your business.

BPO 52

BPO Call Center Business Process Outsourcing Customer Service 52

Magellan Solutions

NOVEMBER 4, 2021

There’s no denying that outsourcing is becoming one of the Philippines’ fastest rising industries. The recent boom in Business Process Outsourcing had created millions of career opportunities for Filipinos, which, in turn, had created even more growth in businesses that cater to BPOs and BPO employees.

Outsourcing 52

Outsourcing Service Call Center BPO 52

VXI

SEPTEMBER 8, 2021

Whether your business is categorized as a ‘mom ‘n’ pop’ or a corporation, outsourcing your customer interaction through a call center vendor and making use of call center services may be the most important decision you have to make for your company. Knowledge and Expertise. Technology and Innovation.

Call Center 52

Call Center Business Process Outsourcing Outsourcing Customer Service 52

VXI

JUNE 28, 2021

During the Business Process Outsourcing (BPO) boom at the onset of the 21 st century, geographic options for outsourcing have also increased as companies recognized the potential of hiring skilled and enthusiastic employees from countries other than their own. Hence the increased need for nearshore outsourcing.

Nearshoring 52

Nearshoring Outsourcing Offshoring Business Process Outsourcing 52