Raya Contact Center

OCTOBER 3, 2021

The Dream Team Award is given to organizations that have 2 team member finalists and clearly invest in training, education, and career plans for their staff. This has been a positive reinforcement on our CX transformation journey.”. It is a great recognition that further motivates us to continue improving. About Raya CX.

Business Process Outsourcing 98

Business Process Outsourcing BPO Customer Support Outsourcing 98

NoonDalton

MAY 8, 2023

Business executives are always looking for high-quality personnel, and if this talent can be obtained with a low attrition rate, you’re on to a winner. This is where impact sourcing can be useful. Business Process Outsourcing (BPO) includes the business buzzword “impact sourcing.”

Impact Sourcing 52

Impact Sourcing Sourcing Outsourcing BPO 52

Everest Group

DECEMBER 2, 2021

Having a diverse workforce can provide numerous benefits, making it the way forward for the Business Process Services (BPS) industry. To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. What do these terms mean?

Impact Sourcing 52

Impact Sourcing BPO Sourcing Business Process Outsourcing 52

Magellan Solutions

JULY 12, 2021

Why is Call Center Outsourcing Philippines the top destination for offshore services? When we talk about outsourcing, one of the top destinations that comes up is the Philippines. In this article we will discuss all about the work environment in the Philippines. However, companies have doubts about it.

Call Center 52

Call Center Outsourcing MicroSourcing Offshoring 52

Magellan Solutions

JULY 5, 2021

After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. However, SMEs require a special system compared to big corporations. Therefore, they need someone that can guide them throughout the outsourcing process.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

NoonDalton

AUGUST 24, 2023

This might age some of us, but here’s an incontrovertible fact: Gen Z is entering adulthood and joining the workforce en masse. This includes Business Process Outsourcing (BPO) and call centers, sectors that are especially sensitive to generational shifts in work values, expectations, and technological adeptness.

Call Center 52

Call Center BPO Jobbing Flexibility 52

Magellan Solutions

MARCH 4, 2020

Here’s a list of the 10 big companies that outsource to India and their struggles: . There are many reasons why some US companies outsource their IT support to India. American Express (AMEX) has been practicing business process outsourcing in India. American Express . General Electric (GE) .

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64