Magellan Solutions

MARCH 13, 2024

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

MAY 6, 2024

As a business owner, you’re always looking for ways to streamline your operations and get more done with fewer resources. Did you know that 24% of small businesses outsource to improve efficiency ? From boosting productivity to reducing expenses, outsourcing has become a popular tool for improving operations.

Outsourcing 97

Outsourcing Offshoring Nearshoring Human Resources 97

Magellan Solutions

JUNE 12, 2021

Offshore Call Center Services Uses Speech Analytics to Improve Customer Journey. Offshore call center services are often called IT-enabled BPO services. Aptly named as this industry uses various innovations and technology to deliver excellent services to businesses worldwide. . This is to ease your customer’s frustrations.

Call Center 52

Call Center Offshoring Analytics Service 52

Magellan Solutions

SEPTEMBER 24, 2020

At some point, you’ll need to let go of administrative tasks and allot most of your energy and resources on your core business. This is not an act of neglect but rather a smart and efficient way to streamline processes and management within your company. Look for service providers in offshore locations.

Call Center 40

Call Center Outsourcing Out-Tasking Offshoring 40

Magellan Solutions

SEPTEMBER 10, 2019

Mitigate business risks. Improve employee efficiency. Call center companies operate 24/7 to make sure that your business never misses an opportunity or ruins a relationship with customers. The idea of a 24/7 operation becomes possible through a strategic shifting schedule approach. Cost per hour: $15.66-$18.23.

Call Center 49

Call Center Outsourcing Contact Center Outsourcing Out-Tasking 49

Magellan Solutions

JULY 5, 2021

After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Established in 2010, they were able to provide quality solutions for their clients through efficient recruitment of skilled professionals. Scale faster with efficiency. Reduce operating costs.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Microsourcing

APRIL 9, 2024

I had the pleasure of participating in one such forum in recent weeks when the National Online Retailers Association (NORA) invited me to join an online panel discussing how to secure top talent offshore as part of its ‘Future Workplace Transformation’ series. What are tips for engaging an outsourcing provider? They manage the entire journey.

Retail 52

Retail MicroSourcing Outsourcing Offshoring 52