Remove Business Development Remove E-Commerce Remove Right-Sizing Remove Service
article thumbnail

Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

article thumbnail

The BPO Blueprint: An Inside Look at Magellan Solutions’ Journey to the Top

Magellan Solutions

Fred: I saw an opportunity to provide specialized BPO services tailored to each client’s needs. When we started in 2002, many of our small and medium-sized clients struggled to articulate exactly what they required or how to benchmark success beyond vague notions of “doing a good job.”

BPO 52
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top IT outsourcing services companies in Eastern Europe

TMS

Wanna see the top IT outsourcing services companies in Eastern Europe? Software development is an increasingly competitive market. A key way to meet those challenges is through IT outsourcing service companies. A key way to meet those challenges is through IT outsourcing service companies.

article thumbnail

The Hidden Costs of Not Having IT Support in Business

Magellan Solutions

The Hidden Cost of Downtime During downtime, systems, applications, or networks become unavailable, disrupting businesses in whole or in part. Consider a situation where your company’s e-commerce website crashes during a big sales event, preventing customers from shopping or making purchases.

article thumbnail

The Pros and Cons of Outsourcing Android Application Development

Groove Technology

The Need For Mobile Application Development Has Risen Dramatically. Outsourcing is the process of bringing services from external providers inside your business. Small and medium-sized companies without significant IT skills can outsource to someone who is knowledgeable in the field. What exactly is outsourcing?

article thumbnail

Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

We will explain the differences between offshoring and outsourcing and offer expert advice to help you make the right choice. Maximize cost savings and efficiency with this guide on strategic offshoring or outsourcing for small businesses and big players alike. What is Offshoring? It allows you to focus on your core competencies.

article thumbnail

Should You Expand Your India-Based Company Globally?

Globalization Partners

Some companies may struggle to find available workers with the right skills. Capitalize on more advanced infrastructure: One challenge of operating a business in India is the limited infrastructure in some parts of the country. Both physical and digital infrastructure can be insufficient for supporting business development.