Magellan Solutions

SEPTEMBER 24, 2020

Are you still managing your inbound call center in-house? At some point, you’ll need to let go of administrative tasks and allot most of your energy and resources on your core business. In this article, you’ll find out when exactly should you outsource your inbound call center and how to do it right.

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Magellan Solutions

SEPTEMBER 10, 2019

Outsourcing a call center is a promising idea, especially if you want to lower costs. What Is An Outsourced Call Center? Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks. Sales assistance.

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Magellan Solutions

JULY 5, 2021

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. So, here are some of the other factors that SME owners should look for in a call center company. .

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Magellan Solutions

MAY 6, 2024

This article will help you understand the different ways you can outsource tasks. By the end of this article, you will have the information you need to make intelligent choices and discover new opportunities for your business. Regarding outsourcing, the IT and telecommunications industries stand out above the rest.

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Magellan Solutions

MARCH 13, 2024

However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. Delegating tasks to external parties can significantly impact your business. What is Offshoring? What is Outsourcing?

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Influx

APRIL 18, 2024

Influx Influx stands out as the leading SaaS customer support company, offering tailored solutions and flexibility to meet the diverse needs of businesses with excellence. Helpware’s vision is to deliver relentless consumer empowerment and experience interactions through API and integration-enabled human task services.

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Magellan Solutions

OCTOBER 26, 2021

As they no longer have to cover for tasks that they have lack of expertise. . This in turn will improve their efficiency and will maximize their time to do what they do best for your business. . Companies must have the ability to easily adapt to changing business landscape and market. Ability to focus on core competencies.

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