Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

Customer Service 52

Customer Service BPO Service Nearshoring 52

Magellan Solutions

JULY 31, 2021

Guyanese government proactive actions to increase call center business development through incentives, infrastructure development (education, transportation, and telecommunications). Business leaders find top performing and cost-effective solutions to deliver high-value business services. Infrastructure.

BPO 52

BPO Marketing Call Center Business Process Outsourcing 52

Magellan Solutions

JULY 17, 2021

Although many try to do the process on their own, they end up giving up and look for other avenues. There are a lot of factors why many insurers tend to rely on a third-party service provider. . According to a recent study, 64% of insurance company owners think that the rising labour costs is the main reason why they will outsource.

Insurance 52

Insurance Outsourcing Call Center BPO 52

Magellan Solutions

JULY 11, 2021

That’s why we will make your life easier as we will list down the 7 best telemarketing service providers that can ensure your success. Flexibility of the Service. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. New Media Services. Track Record.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

JULY 30, 2021

Many start-up companies that outsource to Philippines trust Magellan Solutions because of the flexibility of the service. . It is because there’s a lot of newly established outsourcing companies every year. 3 Fusion BPO Services. 7 WNS Global Services. 4 KDCI Outsourcing. 5 Support Services Group.

BPO 52

BPO Call Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

AUGUST 2, 2021

Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. However, most of these companies still have hesitation when it comes to outsourcing due to several misunderstandings about the service. We will also discuss how BPO companies work out these misconceptions.

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

AUGUST 13, 2021

There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm. Only 20% of agents in a BPO company excel at the decision making process.

BPO 52

BPO Call Center Outsourcing Customer Service 52