Magellan Solutions

MAY 3, 2024

Small and medium enterprises (SMEs) drive significant economic productivity and employment but struggle with high operational costs. Fortunately, SMEs can explore outsourcing vs offshoring solutions as viable strategies to reduce costs and free up resources for adopting emerging technologies. Keep reading to learn more.

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Offshoring Outsourcing Labor Costs Operational Costs 52

Magellan Solutions

MARCH 13, 2024

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. What is Offshoring?

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Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

MAY 16, 2024

Outsourced Call Center: A Cost-Effective Solution Outsourcing call center operations is a cost-effective way to improve customer service. Furthermore, a region’s robust telecommunications networks, reliable power grids, and advanced IT infrastructure contribute to higher call center costs.

Call Center 52

Call Center Outsourcing Flexibility Customer Service 52

Magellan Solutions

APRIL 16, 2020

For US companies that outsource offshore, one of its greatest benefits is additional support during recessions. While you can always outsource within your territory, a growing number of companies find it more effective to do it offshore. In fact, a lot of key industry players are taking advantage of offshore outsourcing.

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Outsourcing Offshoring Sales Manufacturing 82

Magellan Solutions

MARCH 19, 2021

Customer service outsourcing is a process wherein you are transferring the client support operation to a third-party company. This company can be near your business (nearshore) or outside the country you are operating (offshore). As mentioned, offshore and nearshore are two types of outsourcing. Legal Firms.

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Customer Service Call Center Outsourcing Service 52

Magellan Solutions

OCTOBER 1, 2015

The country has been undertaking an important role for the efficient and sustainable expansion of startups through giving them access to offshore talent, according to an article recently published on Harvard Business Review. Philippine Outsourcing: More Than Cost Savings. Boost innovations and changes. Cultural affinity with the West.

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Outsourcing Offshoring Data Entry Labor Costs 45

Magellan Solutions

DECEMBER 10, 2019

Outsourcing customer service has its own share of advantages and here are some of the benefits: Lower operational costs – This is one of the main reasons why most businesses choose to outsource rather than hiring their own staff. Advantages of Customer Service Outsourcing. Outsourcing Customer Service In The Philippines.

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Customer Service Outsourcing Service Call Center 98