Premier BPO

MARCH 29, 2023

I joined Premier BPO as the CEO in 2022 and as I come up on my premier year anniversary, I wanted to share some observations and notes. These are based on my personal trips to Manila, Lahore, numerous town halls, market research, one-on-one sessions, and our sales kick-off earlier this year. One year seems to have gone by so fast.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

Magellan Solutions

MAY 3, 2022

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. It also outsourced its debt collections to a service provider. Telefónica. Prudential Financial.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

inDinero

JUNE 3, 2021

business process outsourcing (BPO) is ubiquitous with “doing business.” However, the BPO industry shrank by 28.7% As CFOs pursue greater flexibility, liquidity, and risk management for their companies, alternatives to BPO are becoming more attractive. Outsourcing has been around since the industrial age.

Outsourcing 64

Outsourcing BPO Robotics Process Automation Call Center 64

Magellan Solutions

SEPTEMBER 29, 2021

Outsourced support agents, on the other hand, may force you to pay significantly lower prices. Outsourced call center services may be a fantastic addition to alternative customer service strategies. When it comes to technical support, customer service and sales generation, an in-house call center might be costly.

Outsourcing 98

Outsourcing Call Center Customer Service Customer Support 98

Magellan Solutions

MAY 6, 2020

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. It also outsourced its debt collections to a service provider. Telefónica. Prudential Financial.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Mercans

FEBRUARY 23, 2023

Important to highlight in this framing of trade-offs is the wide range of processing rules and reporting requirements needing to be addressed by the chosen software platform — or its outsourcing alternative, as well as on-going modifications and enhancements to deal with when an enterprise software customer.

Payroll 75

Payroll Outsourcing Robotics Process Automation Software 75

Magellan Solutions

MAY 8, 2024

AreGet ready to have your mind blown by IT services examples! With the booming IT outsourcing market set to hit a massive US$512.50 Businesses rely heavily on IT services to streamline operations, increase efficiency, and accelerate growth. That’s precisely what predictive analytics can do for your inventory management.

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52