Magellan Solutions

FEBRUARY 2, 2022

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. 2000 : The BPO industry contributed 0.075% to the country’s GDP.

Call Center 75

Call Center BPO Government Outsourcing 75

Magellan Solutions

OCTOBER 11, 2023

64% of business leaders affirm that customer satisfaction benefits business growth. Hence, there is a race to improve operations and customer service nowadays. Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible.

Call Center 52

Call Center Outsourcing Service Retail 52

Magellan Solutions

MARCH 2, 2021

Wrong vs. right reasons to consider customer care outsource. Low-cost customer service providers are generally equipped to handle only repetitive support requests. Delivering a great customer experience takes time, consistency, and planning. Instead, we work on: Lowering your operational costs.

Customer Support 52

Customer Support Outsourcing E-Commerce Call Center 52