Pure Moderation

AUGUST 18, 2022

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). What Do BPO Companies Do?

BPO 98

BPO Nearshoring Business Process Outsourcing Offshoring 98

CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. From traditional customer service to growing trend of self-service or through supporting customers in their environment, CGS offers a hybrid approach.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Magellan Solutions

JANUARY 22, 2024

Having access to a pool of skilled employees, excellent customer service, a strong digital presence, and leveraging technology are just ways SMEs can bridge the gap with more established companies. Outsourced IT services include managed IT, software development, cloud computing, data science, and web/mobile development.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Raya Contact Center

MARCH 10, 2022

Just like Facebook’s rebranding and new name Meta, RCC’s transformation to RCX has been buzzworthy in the BPO industry. We are where our clients are, and if it’s in the Metaverse or wherever, we’re there to support the 100%.”. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings.

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

31 West

JUNE 9, 2018

BPO, KPO and ITO? These refer to three different types of outsourcing: Business Process Outsourcing (BPO) involves getting a third party to handle certain operational functions, e.g., customer services, payroll, accounting, inventory etc. What Is Global Outsourcing Market Size?

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

CGS Inc

OCTOBER 19, 2021

“We are thrilled to have won the gold in the Americas for the Top Performers Award,” said Steven Petruk, president of Global Outsourcing division, CGS. As more businesses rely on dispersed workers and consumers look to self-service options, businesses must bring solutions to their customers and employees wherever they reside.

Call Center 52

Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

Intugo

OCTOBER 12, 2023

Business process outsourcing in Mexico What is business process outsourcing in Mexico (BPO)? Business process outsourcing in Mexico (BPO) is a business practice in which an organization hires an external service to perform an essential business task.

Business Process Outsourcing 52

Business Process Outsourcing Outsourcing BPO Human Resources 52