Magellan Solutions

JUNE 24, 2021

Would you go to freelancers or full time BPO employees when looking for an outsource transcription Philippines ? That’s why many companies that offer outsource transcription Philippines provide several options to choose from. With this in mind, let’s discuss the pros and cons of freelancers vs hiring BPO employees.

BPO 52

BPO Outsourcing Call Center Out-Tasking 52

Magellan Solutions

JUNE 5, 2021

These top 5 call center service provider for SMEs will show us why offshore outsourcing is better. There are a lot of things to consider when looking for the perfect call center service provider for your small business. . Do BPO companies have a minimum? Can you just get a small team for your call center service?

Call Center 52

Call Center Offshoring Outsourcing Service 52

Magellan Solutions

MAY 23, 2021

Having your own inbound call center services provide tons of benefits for your company. That is why more than 60% of US companies are outsourcing their services to offshore countries. However, there are a lot of contact center services to choose from. The rest falls under big corporations and the Fortune 500.

Call Center 52

Call Center Service Shared Services BPO 52

Magellan Solutions

JULY 11, 2021

PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. Aside from telemarketing Philippines outbound call center service, Magellan Solutions could provide several BPO services like inbound call center and back-office support. New Media Services.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Everest Group

SEPTEMBER 21, 2021

This role is part of the Pricing Assurance practice, which assists buyers and service providers with pricing decisions in outsourcing arrangements. Manage multiple initiatives from business development to client delivery. Solution design / Price to win / Bid management teams within Tier 1 IT/BPO service providers.

Global Sourcing Advisory 40

Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

Magellan Solutions

MARCH 20, 2020

Outsourcing an order taking call center is the ultimate choice. Along with convenience, personalized service is one of the keys to enhancing customer experience. . While there’s nothing wrong with an automated answering service, this is not what customers prefer. Why Should You Outsource to an Order Taking Call Center?

Call Center 52

Call Center BPO Outsourcing Customer Service 52

Magellan Solutions

JULY 14, 2021

While the general benefit that most US businesses get from outsourcing is cost-saving , the Philippine inbound customer service solutions offer much much more. Saving on overhead costs such as recruitment, equipment and infrastructure can also reach 50%-70% when outsourcing inbound call center Philippines. . 0.35-$0.45.

Call Center 52

Call Center Outsourcing Customer Support Flexibility 52