Magellan Solutions

MARCH 13, 2024

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. What is Offshoring?

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Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

MAY 6, 2024

We’ll discuss different types of outsourcing and how they can improve their operations, capabilities, and growth. Business Process Outsourcing (BPO) BPO is one of the most well-established and widely adopted types of outsourcing.

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Outsourcing Offshoring Nearshoring Human Resources 97

Magellan Solutions

JUNE 12, 2021

Offshore Call Center Services Uses Speech Analytics to Improve Customer Journey. Offshore call center services are often called IT-enabled BPO services. Aptly named as this industry uses various innovations and technology to deliver excellent services to businesses worldwide. . This is where speech analytics comes in.

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Call Center Offshoring Analytics Service 52

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Customer-based Organization. Magellan Solutions. Big Outsource.

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Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

MARCH 8, 2021

College education level is a hiring need for the BPO industry in the country. Insurance process accounting is a growing market niche for the global BPO industry. Insurance agency accounting is becoming a staple business strategy. Which can affect your business growth and scalability in the long run. . Cost-Saving.

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Insurance Accounting Outsourcing Out-Tasking 52

Magellan Solutions

SEPTEMBER 10, 2019

At the same time, it is one way of achieving the full potential of this business activity. How Outsourcing Helps Your Business. BPO companies train call center agents in dealing with different types of customers with various temperaments, needs, and concerns. What Is The Problem With Offshore Call Center Outsourcing.

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Call Center Outsourcing Contact Center Outsourcing Out-Tasking 49