Mattsen Kumar

MAY 7, 2024

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. It helps with inventory management, vendor management, and streamlining processes, resulting in significant savings.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

Mattsen Kumar

OCTOBER 12, 2023

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. It helps with inventory management, vendor management, and streamlining processes, resulting in significant savings.

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Automation Anywhere

JUNE 9, 2022

It includes numerous different types of technologies and tools, including artificial intelligence (AI), machine learning, event-driven software architecture, robotic process automation (RPA), integration platform as a service (iPaaS), low-code/no-code tools, and other kinds of decision, process, and task automation tools, according to Gartner.

Retail 75

Retail Robotics Process Automation Inventory Management Out-Tasking 75

IBM Services

APRIL 25, 2024

It should not be confused with business process management (BPM) , a more incremental approach to optimizing processes, or business process improvement (BPI), a broader term that encompasses any systematic effort to improve current processes. This blog outlines some BPR examples that benefit from a BPM methodology.

Supply Chain Management 60

Supply Chain Management Finance Human Resources Robotics Process Automation 60

IBM Services

JANUARY 15, 2024

A recent IBM Institute for Business Value survey found that three out of four CEOs say competitive advantage depends on who has the most advanced generative AI. Organizations undergoing digital transformations are likely to uncover wide swaths of manual work that can and should be automated.

Cybersecurity 75

Cybersecurity E-Commerce Robotics Process Automation Inventory Management 75

IBM Services

APRIL 4, 2024

For example, BPM is smaller in scale than business process reengineering (BPR), which radically overhauls or replaces processes. Conversely, it has a larger scope than task management, which deals with individual tasks, and project management, which handles one-time initiatives.

Management 58

Management Automation Out-Tasking Inventory Management 58

IBM Services

NOVEMBER 22, 2023

With access to all data, one employee on a completely irrelevant team might be able to point out a malfunction or something that cuts down on duplicate work. As a result, this can streamline tasks and make clearer, more concise workflows. The company took a joint-team approach when it came to implementing its new ERP system.

Out-Tasking 66

Out-Tasking Data Entry Software Robotics Process Automation 66