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6 key strategies to scale your customer support team

Influx

When answering the important questions…‘what does it mean to scale a business,’ and ‘how to scale teams,’ one of the things that many businesses forget about is maintaining a high level of customer support that remains as good as it was in the beginning stages. We’ll help you solve these challenges below. . Let’s chat about it!

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E-Commerce Personalization – There’s More Than Meets the Eye

Anexa

It’s a win-win, based on offering the right products at the right time. The truth of the matter is that personalization programs deliver more engaged customers, yielding 20% higher customer satisfaction and a 10 to 15% boost in sales conversion rates. Make innovative offers to individual customers (again, as Amazon does).

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The 8 Best Financial Management Tools

Planergy Software

The 8 Best Financial Management Tools Recently on the blog, we talked about financial planning and analysis (FP&A) software. We’re going to continue that discussion today with a closer look at the eight best financial management tools to help your business run smoothly. Accounting Financial Reporting Technology & Software.

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The 8 Best Help Desk Software for 2023

Influx

With so many options, choosing the best help desk software for your business can seem daunting. To create the best employee and customer experience possible, we’ve created a list of the top 8 help desk software you should consider for 2023. . What is help desk software? The best help desk software in 2023.

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A beginner friendly guide to help desk software

Influx

The ability for customers to get help in a timely and consistent manner is important to the success of any business. Thanks to help desk software, you can create a seamless customer experience that increases your team’s productivity and efficiency. No matter the size of your business, you can benefit from help desk solutions.