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Generative AI in Retail and CPG: Revolutionizing Operations and Customer Experience | Blog

Everest Group

Generative Artificial Intelligence (GAI) can transform multiple facets of retail and consumer packaged goods (CPG) industries, from product development and digital commerce to sales and marketing, supply chain, and in-store operations. Explore GAI’s exciting future in this blog. Contact us to speak to an analyst on this topic.

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Business process management (BPM) examples

IBM Services

These include connecting different systems and software to streamline processes and improve data flow across the organization, for example human resource management (HRM) or customer relationship management (CRM) Human-centric BPM centers around human involvement, often where an approval process is required.

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How to choose the best AI platform

IBM Services

AI platforms offer a wide range of capabilities that can help organizations streamline operations, make data-driven decisions, deploy AI applications effectively and achieve competitive advantages. Intelligent workflows : AI optimizes in-store processes, inventory management and deliveries.

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AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

To avoid this, it’s crucial for businesses to carefully plan and design intelligent automation initiatives that prioritize the needs and preferences of their customers, whether they are consumers or B2B buyers. These relationships are essential for long-term engagement and success in the future of commerce.

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CMMS vs. EAM: Two asset management tools that work great together

IBM Business Partners

They typically include modules for tracking employees and equipment certifications (resource and labor management), data storage on individual assets like serial numbers and warranties (asset registry), and task-related activities like work order numbers and preventive maintenance schedules (work order management).