The Rise of the Gen Z Workforce: What It Means for BPOs and Call Centers
NoonDalton
AUGUST 24, 2023
This might age some of us, but here’s an incontrovertible fact: Gen Z is entering adulthood and joining the workforce en masse. In this article, we explore the multifaceted impact of Gen Z’s entry into the BPO and call center landscape. Who is Gen Z? How Do Gen Z Differ from Other Generations?
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