31 West

AUGUST 8, 2022

A help desk is the prime necessity of modern age businesses. The aspect that can bring a difference to your business is your help desk performance. This way, an efficient help desk benefits a business irrespective of size and type. It ensures transparency in the performance of the help desk.

Efficiency 130

Efficiency Out-Tasking Software Outsourcing 130

31 West

MARCH 6, 2023

According to Salesforce, quality customer service would be the way to achieve this business goal. These solutions help implement ITSM practices, centralize the workspace for your internal or outsourced IT help desk , and improve efficiency with collaboration tools and integrations. Further, BMC offers deployment services.

Customer Service 130

Customer Service Sales Out-Tasking Customer Support 130

Influx

JULY 21, 2022

When answering the important questions…‘what does it mean to scale a business,’ and ‘how to scale teams,’ one of the things that many businesses forget about is maintaining a high level of customer support that remains as good as it was in the beginning stages. We’ll help you solve these challenges below. . Let’s chat about it!

Customer Support 98

Customer Support Right-Sizing Out-Tasking Customer Service 98

Balbelforce

FEBRUARY 17, 2022

It’s not just money; a new platform takes time to set up and can radically change how you talk to customers. You don’t want to change software providers again a few years down the line because the one you chose wasn’t up to scratch. Your software must help agents to work remotely… …and it should support training.

Call Center 52

Call Center Software Automation Data Entry 52