Magellan Solutions
JUNE 5, 2021
These top 5 call center service provider for SMEs will show us why offshore outsourcing is better. There are a lot of things to consider when looking for the perfect call center service provider for your small business. . Can you just get a small team for your call center service? . – Our service is SMEs friendly.
Everest Group
APRIL 17, 2023
Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Everest Group
OCTOBER 20, 2023
Offshore locations and tier 2/3 cities are being considered to optimize costs To manage growing cost pressures, a key strategy for global leaders entering 2023 was continuing to leverage offshore locations and exploring alternative delivery strategies, such as leverage of tier 2/3 cities. This has led to muted growth (0.5-2%)
AH Anderson Consulting
JANUARY 17, 2017
Many tools (or methodologies) throughout the years have enabled achievement of these goals including Shared Services, Lean Six Sigma, Global Business Services (GBS) and maybe the most impactful, Technology Automation. Currently, one of the technologies gaining tremendous attention is Robotic Process Automation (RPA).
Magellan Solutions
MAY 3, 2022
AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. This direct connection calls for quality customer service both in-person and via any communication channel. HSBC Holdings.
Zinnov
OCTOBER 26, 2023
GCCs, which were previously known as Global In-house Centers (GICs) or Global Captive Centers, are a strategic initiative where companies set up dedicated units in a different location, often offshore from the headquarters location, to handle specific business functions.
Magellan Solutions
MAY 6, 2020
AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. This direct connection calls for quality customer service both in-person and via any communication channel. HSBC Holdings.
Expert insights. Personalized for you.
52 
Let's personalize your content