Metasource

SEPTEMBER 28, 2023

When exploring the world of business process technology and outsourcing solutions, you will likely come across three terms: business process outsourcing (BPO), business process management (BPM), and business process management as a service (BPMaaS). Business Process Outsourcing (BPO): Leveraging Third-Party Expertise What Is BPO?

BPO 52

BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

Magellan Solutions

MAY 19, 2023

BPM allows companies to enhance the quality of their services and goods. Businesses can be more flexible and adaptable to changes and shifting customer needs. LACK OF ARTIFICIAL INTELLIGENCE (AI) AND AUTOMATION Piled up workloads and time-consuming tasks can be challenging. This ensures that the operations are standardized.

BPO 52

BPO Outsourcing Management Out-Tasking 52

Magellan Solutions

APRIL 22, 2024

Automated Moderation : Artificial intelligence (AI) tools automatically detect and flag inappropriate content. Hybrid Moderation : A combination of human content moderation and automated tools. Magellan Solutions, a leading BPO company, emphasizes the need for flexibility and adaptability to overcome these challenges.

BPO 52

BPO Out-Tasking Call Center Automation 52

Magellan Solutions

JUNE 18, 2020

FinTech, short for Financial Technology, improves and automates financial services and processes, and is necessary in the move towards a cashless society. FinTech outsourcing is a business strategy employed by financial technology companies. Here, a company hires a third party service provider to handle part of their operations.

Outsourcing 52

Outsourcing Call Center BPO Right-Sizing 52

Pure Moderation

MAY 21, 2021

One of the top Customer service outsourcing companies: Pure Moderation’s office. Back Office Betties is a virtual receptionist and virtual assistant company focused specifically on the legal sector. Back Office Betties customer service outsourcing.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Magellan Solutions

FEBRUARY 24, 2022

” A BPO company takes care of all marketing, inbound, and outbound calls. All these while giving you hiring, training of agents, and providing real-time reports with the use of sophisticated BPO technology. Companies outsource isn’t just one reason, but rather a lot. Company Focus.

Sales 40

Sales Outsourcing Out-Tasking BPO 40