Automation, BPO and Co-Sourcing - Global Sourcing Brief

The Future of Contact Centers – Join Premier BPO at the ICMI Contact Center Expo 2023

Premier BPO

OCTOBER 9, 2023

Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida. Top 10 Sessions Recommended by Premier BPO: 1.

BPO

BPO Co-Sourcing Outsourcing Customer Service

Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. The Call & Contact Center Expo 2023 had over 100+ speakers from various companies and organizations.

Co-Sourcing

Co-Sourcing BPO Call Center Customer Support

Embracing Outsourcing in 2024: Navigating Hiring Challenges

Premier BPO

FEBRUARY 5, 2024

Chamber of Commerce, the strategic imperative is investing in technologies like automation, AI, and upskilling. Premier BPO’s approach, becoming a seamless extension of the client’s business, amplifies successful outcomes and ensures a greater cultural fit within the client’s organization. References 1. RSM Survey 3.

Outsourcing

Outsourcing Co-Sourcing BPO Reduced Overhead

My Premier Year as CEO

Premier BPO

MARCH 29, 2023

I joined Premier BPO as the CEO in 2022 and as I come up on my premier year anniversary, I wanted to share some observations and notes. Our COO calls this “co-sourcing”. Regards, Ali Din CEO Talk to Our Experts The post My Premier Year as CEO appeared first on Premier BPO. One year seems to have gone by so fast.

Co-Sourcing

Co-Sourcing Supply Chain Management BPO Finance

Embracing Outsourcing in 2024: Navigating Hiring Challenges

Premier BPO

FEBRUARY 5, 2024

Chamber of Commerce, the strategic imperative is investing in technologies like automation, AI, and upskilling. Premier BPO’s approach, becoming a seamless extension of the client’s business, amplifies successful outcomes and ensures a greater cultural fit within the client’s organization.

Outsourcing

Outsourcing Co-Sourcing BPO Reduced Overhead

The Glossary of Outsourcing Jargon by Premier BPO

Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Business Process Outsourcing (BPO). Co-Sourcing. It is a repetitive process that often uses tools and automation for practical application. Interactive Voice Response (IVR).

BPO

BPO Outsourcing Offshoring Call Center

SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

MARCH 29, 2023

Event Theme and Topics: Topics under discussion focused on the latest trends and best practices for shared services, including digital transformation, automation, and data analytics with the concept of centralizing support functions to increase efficiency and reduce costs. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services

Shared Services Co-Sourcing Service BPO

THE SOCAP RECAP – Finding New Pathways to CX

Premier BPO

MAY 12, 2022

Last week SOCAP hosted its much-anticipated CX Spring Symposium 2022 – Discovering New Pathways, sharing pandemic-transformation discoveries on the same topic, in which Premier BPO was a sponsor partner. Premier BPO Takeaways from SOCAP Spring Symposium. Using technology and automation to augment existing CX processes.

BPO

BPO Co-Sourcing Insurance Automation

Is it time for credit unions to re-evaluate the benefits of outsourcing?

VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Access to larger talent pools and specialized skillsets Even before the pandemic and the Great Resignation, U.S.

Outsourcing

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation

Is it time for credit unions to re-evaluate the benefits of outsourcing?

VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Access to larger talent pools and specialized skillsets Even before the pandemic and the Great Resignation, U.S.

Outsourcing

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation

This Month at SIG – August 2021

SIG Speaks

JULY 30, 2021

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. .

Co-Sourcing

Co-Sourcing Risk Management Risk Management Sourcing

This Month at SIG – September 2021

SIG Speaks

SEPTEMBER 1, 2021

On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. How can you keep one step ahead and gain full visibility into your source-to-pay process? register now. .

Co-Sourcing

Co-Sourcing Risk Management Risk Management Sourcing

This Month at SIG – October 2021

SIG Speaks

OCTOBER 1, 2021

Procurement leaders can come out of the pandemic stronger by leveraging next-gen tools such as analytics, artificial intelligence, and automation. Connecting the Dots Between ESG Objectives and Source-to-Pay Processes. Digital Disruption in Sourcing and Procurement. Sourcing Industry Landscape Podcast. learn more. . .

Co-Sourcing

Co-Sourcing Facilities Management Sourcing Analytics

This Month at SIG – November 2021

SIG Speaks

NOVEMBER 1, 2021

How to Build Resilient Supply Chains to Overcome Sourcing Disruptions. Procurement and sourcing leaders are still feeling the effects of sourcing disruptions in the supply chain. Digital Disruption in Sourcing and Procurement. Sourcing Industry Landscape Podcast. learn more. . learn more. . . learn more. . .

Co-Sourcing

Co-Sourcing Sourcing Automation Business Process Outsourcing

Difference Between Partner and Vendor

Premier BPO

DECEMBER 3, 2021

If you need someone to give strategic advice and go through all challenges with you; then partnerships based on Co-Sourcing or Right-Shoring are better suited to your business model. The post Difference Between Partner and Vendor appeared first on Premier BPO.

Co-Sourcing

Co-Sourcing Right-Sizing Outsourcing BPO

Global Sourcing Brief

The Future of Contact Centers – Join Premier BPO at the ICMI Contact Center Expo 2023

Call & Contact Center Expo 2023: Insights and Key Takeaways

Trending Sources

Embracing Outsourcing in 2024: Navigating Hiring Challenges

My Premier Year as CEO

Embracing Outsourcing in 2024: Navigating Hiring Challenges

The Glossary of Outsourcing Jargon by Premier BPO

SSOW 23 Key Takeaways – Leading Shared Services into the Future

THE SOCAP RECAP – Finding New Pathways to CX

Is it time for credit unions to re-evaluate the benefits of outsourcing?

Is it time for credit unions to re-evaluate the benefits of outsourcing?

This Month at SIG – August 2021

This Month at SIG – September 2021

This Month at SIG – October 2021

This Month at SIG – November 2021

Difference Between Partner and Vendor

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