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How Redial Will Take BPO Services To New Heights In South Africa 

Redial

Taking that into consideration, we were delighted to meet BPESA (Business Process Enabling South Africa). A non-profit company that works with multiple regional and strategic partners to promote domestic and international investment for business process outsourcing in an offshore destination.

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Offshoring vs. Outsourcing — Is There An Explicit Winner?

Zinnov

To facilitate this growing demand, offshoring and outsourcing have become major business buzzwords. In this article, we will be comparing the basics of offshoring and outsourcing, finding their strengths, weaknesses, and discussing global destinations that provide exponential value. What is Outsourcing? What is Outsourcing?

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The 5 Biggest Challenges Facing In-House Contact Centers. Is Outsourcing the Answer?

Blue Ocean

The newest publication from the Ryan Strategic Advisory reports on these challenges, which we explore below. We also took a look at how outsourcing your customer care to the right contact center partner may enable your organization to circumvent these obstacles without sacrificing commitment to your customers.

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Accounting AI’s Inherent Problems and How BPO Solves Them

Magellan Solutions

Over 70% of leaders in finance and accounting, advisory and tax services, think that Artificial Intelligence (AI) will affect data-driven insights, according to the EY 2020 Global Tax and Transformation survey. Accountants don’t need to spend as much time on tedious, repetitive, and ultimately straightforward, but time-consuming tasks.

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Business process reengineering (BPR) examples

IBM Services

This transformation entails replacing manual, paper-based workflows with digital systems that use technologies like Robotic Process Automation (RPA) for routine tasks. These strategic initiatives can involve streamlining organizational hierarchies, consolidating departments and outsourcing non-core functions.

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This Month at SIG – February 2022

SIG Speaks

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. How will Sourcing for Outsourcing and Shared Services Change Going Forward? Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes.

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This Month at SIG – February 2022

SIG Speaks

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. How will Sourcing for Outsourcing and Shared Services Change Going Forward? Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes.