IBM Services

APRIL 4, 2022

Our clients that drive personalization and engagement realize a 20-50% increase in customer satisfaction, net promoter score (NPS) and loyalty while doubling order size. The ability to focus on the right data supporting the right experience is critical, and balancing personalization with respect is also critical.

E-Commerce 70

E-Commerce Retail Right-Sizing Advisory 70

IBM Services

FEBRUARY 24, 2022

Our clients that drive personalization and engagement realize a 20-50% increase in customer satisfaction, net promoter score (NPS) and loyalty while doubling order size. The ability to focus on the right data supporting the right experience is critical, and balancing personalization with respect is also critical.

E-Commerce 52

E-Commerce Retail Right-Sizing Advisory 52

IBM Services

FEBRUARY 1, 2024

Especially important is a good understanding of the RACI split around Standard, Additional and Optional Services, along with relevant CAS (Cloud Application Service) packages. To help you achieve no-touch and low-touch operations model.

Advisory 92

Advisory Right-Sizing Infrastructure Costs Retail 92